How? What? When?
What information do you need for booking?
We need to know the type and dimensions of the unit. Is it loaded or empty? Are there any dangerous goods involved? If it is driver accompanied, how many drivers/passengers are onboard? Are the goods of EC origin? Are there any special instructions, eg electrical connection required onboard?
How far in advance do I need to book?
All our sailings are open for booking 14 days prior to the date of departure except Portsmouth Bilbao sailings which open 10 days prior. And we can accept bookings right up to the day of departure, subject to capacity.
Do you confirm bookings in writing ?
Yes, although only upon request. Our website however provides clear and immediate confirmation, along with a reference number and associated details. This is the most efficient way to obtain a confirmation.
Can I arrange repeat bookings with you?
Yes, we can offer this facility on all services